Frequently Asked Questions
Common questions about Adidas in Saudi Arabia
What payment methods are available on Adidas KSA?
You can pay using Mada, Visa, Mastercard, and Apple Pay. For those who prefer paying in person, Cash on Delivery (COD) is also available for most orders.
Does Adidas KSA support installments (Buy Now, Pay Later)?
Yes! Adidas KSA supports Tabby and Tamara. You can split your purchase into 4 interest-free installments, making it easier to buy premium sneakers or sports gear.
How can I get Free Shipping from Adidas?
Adidas KSA offers Free Shipping on orders over 299 SAR. For orders below this amount, a shipping fee (usually around 30 SAR) will apply.
How long does delivery take within the Kingdom?
Delivery usually takes 3 to 5 business days. In major cities like Riyadh, next-day delivery may be available for prepaid orders placed from Saturday to Wednesday.
What is the return policy for Adidas KSA?
You can return your products for Free within 30 days of receiving your order. The items must be in their original packaging with tags attached. Note that customized products and certain hygiene-related items (like face covers) are non-returnable.
How do I get my money back?
Refunds are processed back to the original payment method. For credit/debit cards, it may take up to 14 business days for the bank to reflect the amount.
