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Frequently Asked Questions
Common questions about Metro Brazil in Saudi Arabia
What payment methods are available at Metro Brazil KSA?
Metro Brazil provides several secure digital payment options for customers in the Kingdom: Cards: Visa, MasterCard, and Mada. Digital Wallets: Apple Pay, STC Pay, and Google Pay. Cash on Delivery (COD): Not currently available. Metro Brazil prioritizes encrypted digital payments to ensure faster processing.
Can I pay in installments?
Yes! You can split your purchase into 4, 6, or even 8 interest-free installments using Tabby or Tamara. This is a great way to invest in premium shapewear bundles while managing your monthly budget.
How much is the shipping fee and is there Free Delivery?
Free Shipping: Available for all orders over 350 SAR in Saudi Arabia. Standard Fee: For orders below 350 SAR, a flat shipping fee of 19 SAR applies. Delivery Time: Express shipping takes 2β4 working days, while standard shipping takes 4β7 working days. W
What is the return and exchange policy?
Because many products are intimate wear, the policy is strict for hygiene reasons: Eligibility: You can request a return or exchange within 7 days of receipt. Non-Returnable Items: All types of shapewear, lingerie, underwear, and personal care products are final sale and cannot be returned or exchanged once delivered. Fees: If a return is accepted for eligible items (e.g., unopened accessories), the customer pays a return fee of 30 SAR or an exchange fee of 45 SAR.








